【英語タイトル】Smart Office Market Size, Share, Industry, Forecast and Outlook (2024-2031)
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The Global Smart Office Market reached US$ 32.3 billion in 2022 and is expected to reach US$ 90.4 billion by 2030, growing with a CAGR of 11.3% during the forecast period 2024-2031.

The Internet of Things plays a major role in smart offices. The proliferation of IoT devices and sensors has made it easier and more cost-effective to collect data and automate various office functions. Smart offices can significantly reduce operational costs through energy-efficient systems, optimized space utilization and predictive maintenance. Businesses are drawn to these potential cost savings.
Smart office technologies can streamline tasks, automate repetitive processes and provide employees with tools to work more efficiently and lead to increased productivity. Improving the work environment boosts employee morale and satisfaction. Smart offices often feature amenities like customizable lighting, comfortable temperature control and even wellness programs, which can attract and retain top talent. A Report by Cisco as 95% of companies say that they provide a good work environment with intelligent workplace technology.
During the forecast period, Asia-Pacific is expected to have the highest CAGR in the global smart office market covering less than 1/4th of the market. The region’s countries are rapidly urbanising, which is increasing demand for office space. In densely crowded places, smart offices aid in the efficient use of space. As a major hub for technology the region witnessed innovations and manufacturing which fosters the growth and development in the market.

Smart Office Market Dynamics

Rising Need for Safety & Security Systems
Maintaining employees well and secure is an important concern for companies. To safeguard workers from potential threats and incidents, smart office solutions may include a variety of safety measures like access control systems, security cameras and emergency response systems. Smart office systems help protect valuable assets, including equipment, data and intellectual property. Security measures like biometric access control and real-time asset tracking contribute to safeguarding assets against theft or damage.
According to Microsoft Security in 2023, Microsoft’s Edge Secured-Core program is introduced as a device certification program that incorporates security principles into device requirements. It aims to make secure-by-design and secure-by-default practices more accessible to device manufacturers. Devices meeting Edge Secured-Core requirements can be found in the Azure Certified Device Catalog.
Microsoft promotes a Zero Trust approach to IoT security, which involves verifying every request and not trusting anything by default and this approach encompasses secure identity, endpoints, applications, data, infrastructure and networks.

Adoption of IoT Boost the Market
IoT devices and sensors in smart offices can automate routine tasks, optimize resource allocation and improve workflow efficiency and this leads to increased productivity and cost savings. IoT solutions help organizations reduce energy consumption, optimize space utilization and minimize operational expenses, this cost-effectiveness is a compelling factor for businesses looking to enhance their bottom line.
For instance, on 5 August 2020, Lenovo unveiled an end-to-end IoT Smart Building and Workplace Solution aimed at businesses in China and this solution is designed to assist companies in creating more intelligent and efficient workplaces by offering digital services such as customization, rapid deployment and comprehensive operation and maintenance. It addresses the evolving trends in office space utilization, including agile working and remote work and leverages technologies like 5G, big data and AI to enable smart office buildings.

Technology Advancement
AI-powered solutions are becoming more prevalent in smart offices. AI can enhance productivity through predictive analytics, automation and personalized user experiences. It can optimize energy consumption, automate routine tasks and provide insights from data. Edge computing complements cloud computing by processing data closer to the source and this reduces latency and enhances real-time decision-making, making it vital for applications like security and automation in smart offices.
For instance, on 29 August 2023, AIS and ZTE, a telecommunications equipment provider, conducted the world’s first dynamic Reconfigurable Intelligent Surface (RIS) trial in a millimeter-wave (mmWave) network at the AZ center in Bangkok, Thailand. The collaboration between ZTE and AIS represents a milestone in millimeter-wave communication, with dynamic RIS technology expected to bring revolutionary changes to the global communication industry. It will establish a stronger network foundation for the development of smart cities, industrial IoT and other domains.

Cost Effectiveness and Regular Maintenance
Setting up a smart office infrastructure can be expensive. The cost of sensors, IoT devices, connectivity and software can be a significant upfront investment for businesses. Integrating various devices, systems and platforms can be complex. Ensuring compatibility and smooth communication between different technologies is a challenge. As more connected devices, smart offices become potential targets for cyberattacks.
The collection of data in smart offices raises privacy concerns among employees. Businesses must be transparent about data usage and comply with privacy regulations. Smart devices require regular maintenance and updates. Outdated technology lead to compatibility problems and security vulnerabilities. Employees need to be trained to use smart office technology effectively and this training can be time-consuming and may face resistance from some staff members.